This disclosure explains how payments are processed when you shop with Pawkk, operated by SBSCOMMERCE LLC ("Pawkk," "we," "us," or "our"). We want you to feel completely secure at checkout, so here's exactly how your payment is handled and protected. This disclosure forms part of our Terms of Service.

httpsSecure, encrypted checkout

Our entire store runs over a secure, SSL-encrypted connection. Any information you enter at checkout is encrypted in transit — scrambled and protected as it travels between your device and our payment providers.

credit_cardHow your payment is processed

Payments on our store are handled by trusted, PCI-DSS-compliant third-party payment processors — such as Shopify Payments, Stripe, PayPal, and the wallet services shown at checkout (for example Apple Pay and Google Pay). The options available to you are always displayed at checkout before you complete your purchase.

When you enter your payment details, that information is sent directly to the relevant payment processor over their own secure systems. These providers are certified to the Payment Card Industry Data Security Standard (PCI-DSS) — the same security standard used across the global payments industry.

shieldWe never store your card details

At most, we receive limited, non-sensitive confirmation details — such as whether a payment succeeded, the last few digits of a card for reference, and the billing information needed to fulfil and support your order.

verified_userFraud prevention & verification

Our payment processors may carry out automated fraud and security checks on transactions to protect both you and us against unauthorized use. In some cases, a payment may be declined or held for review by the processor as part of these checks. This is a standard security measure, managed by the processor rather than by us directly.

receipt_longHow charges appear on your statement

Charges from us appear on your bank or card statement as "PAWKK", referencing SBSCOMMERCE LLC. If you see a charge you don't recognize, please contact us first at help@pawkk.com — most concerns can be resolved quickly and directly, often faster than a formal dispute. You can find more detail in our Refund & Returns Policy.

paymentsCurrency

Prices on our store are displayed and charged in US Dollars (USD) unless otherwise stated at checkout. If your card or account is in another currency, your bank or card provider may apply its own conversion rate and fees, which are outside our control.

task_altYour consent

By completing a purchase, you authorize us and our payment processors to charge your chosen payment method for the total shown at checkout, including any applicable taxes. You confirm that you are authorized to use the payment method provided.

support_agentQuestions

If you have any questions about how your payment is processed or protected, reach out anytime:

Our support team is available Monday through Friday during standard business hours.